1. What types of sleeping bags do you offer?
We offer a variety of sleeping bags, including lightweight options for backpacking, insulated models for colder weather, and versatile designs for family camping.
2. How do I choose the right sleeping bag?
Consider the following factors: temperature rating, size (length and width), and features (like zippers, hoods, and materials). If you need help, feel free to contact our customer service!
3. Are your pillows suitable for camping?
Yes! Our pillows are designed for both home and outdoor use. They are compact, lightweight, and made from durable materials to ensure comfort while camping.
4. Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of purchase. Items must be unused and in their original packaging. Please refer to our return policy for more details.
5. How do I care for my sleeping bag and pillow?
We recommend following the care instructions on the label. Generally, you should wash your sleeping bag in a front-loading machine on a gentle cycle and air dry it. Pillows can typically be spot cleaned or washed according to the material.
6. Do you offer international shipping?
Yes, we ship to select international locations. Please check our shipping policy for more information and to see if we deliver to your country.
7. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.
8. Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk orders. Please contact our customer service team for more information on pricing and availability.
9. How can I contact customer service?
You can reach our customer service team via email at support@spzastore.com or by calling us at [insert phone number]. We’re here to help!
10. Do you have a loyalty program?
Yes! Join our loyalty program to earn points on every purchase, receive exclusive discounts, and stay updated on our latest products. Sign up on our website to get started.